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                             THROUGH THE KEYHOLE

 

                          PRIVACY IN THE WORKPLACE:

                            AN ENDANGERED RIGHT

 

                               RESOURCE GUIDE

 

                    Hidden Surveillance

 

                    "It's a very personal thing when

                    you're in the locker room. I just

                    felt like my privacy was totally

                    invaded. It was very humiliating."

                    --Brad Fair

 

                    Drug Testing

 

                    "They took me into an examination

                    room and said, strip.' And I said,

                    what?' Drug testing is a moral

                    violation, an invasion of self,

                    control that an employer should not

                    have."

                    --Collette Clark

 

                    Lifestyle Discrimination

 

                    "What I do on my own time is my

                    private right. I went to work

                    everyday and I gave them 110%. I

                    never did anything wrong."

                    -- Dan Winn

 

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     PROTECTING THE RIGHT TO PRIVACY IN THE WORKPLACE

 

     Many of the basic rights we all take for granted are not protected

     when we go to work. In fact, the ACLU receives more complaints

     about workplace rights violations than about any other issue. The

     12-minute video Through the Keyhole sheds some light on one

     particularly important issue: the right to employee privacy, and

     how it is violated by employers through hidden surveillance,

     unwarranted drug testing and "lifestyle discrimination."

 

     These abuses occur because there are so few laws that protect

     workers' privacy rights. But you can help change that by

     supporting the Campaign for Fairness in the Workplace:

 

        * Call the ACLU's Campaign for Fairness in the Workplace at

          1-800-775-ACLU.

          We will send you ACLU publications on workplace privacy,

          sample letters to editors and legislators and more

          information on how you can help

        * Show the video to your friends, family and co-workers

          Feel free to make copies and share the video with others

        * Write, fax or e-mail your state elected officials

          Ask where they stand on the issues of drug testing, hidden

          monitoring and lifestyle discrimination by private employers.

          Urge them to introduce or support workplace privacy bills in

          the state legislature

        * Contact your local media

          Write a letter to your local newspaper about the need to

          protect privacy at work

        * Volunteer with your state ACLU

          If you would like to do more, call your state ACLU (we're

          listed in the phone book)

 

     Many civil liberties victories have been won with the help of

     people like you. If you believe the right to privacy should be

     respected at work, you can help it happen. With the right balance

     of persuasion and action, we won't have to check our civil

     liberties at the company gate or office door.

 

     &emdash; The ACLU Task Force for Civil Liberties in the Workplace

 

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     YOUR RIGHTS STRIPPED

 

     Back in 1928, Supreme Court Justice Louis Brandeis wrote that the

     right most valued by the American people was "the right to be left

     alone." Private businesses, particularly those whose employees are

     not unionized, are not limited by the Constitution and the Bill of

     Rights which address only state action. They are free to violate

     employee privacy &emdash; and not leave you alone at all.

 

     There are many ways privately owned businesses can strip their

     employees of their privacy rights:

 

     American businesses routinely monitor the telephone calls of an

     estimated one million employees every year. Although monitoring is

     done "in the course of business," employers don't have to warn

     workers, and they can listen in for up to five minutes in some

     instances to determine if the call is a work-related call or not.

     Secret telephone monitoring invades the privacy of both the worker

     and the other person on the line.

 

     Brad Fair's story shows how humiliating hidden video surveillance

     can be. Many other employees are also monitored through their

     audio headsets, so that supervisors can hear every word exchanged

     during the course of a transaction &emdash; as well as "off the

     cuff" remarks employees make to each other, or even to themselves.

 

     Many employees are subjected to intrusive physical searches of

     their person, office or possessions in the workplace. Companies

     usually claim to do this on a random basis to deter theft.

     Increasingly, some companies use imposter employees as spies to

     keep their eye on workers.

 

     An estimated two million employees every year are required to take

     written personality tests that probe into the most intimate

     aspects of their lives including hygiene habits, sexuality and

     family relationships.

 

     Drug testing and lifestyle discrimination, as experienced by

     Collette Clark, Dan Winn and many other employees, are other ways

     companies can pry into the personal lives of their employees.

 

     Only a small percentage of the American workforce is protected

     from these serious invasions of privacy. Federal, state and local

     government employees, and contract workers (senior executives,

     academics, performers, athletes and a few others) benefit from

     some degree of legal protection. Many labor unions have fought

     hard to protect their members' privacy rights in collective

     bargaining agreements &emdash; but less than 20% of the American

     workforce is unionized. A few states have enacted limited laws

     protecting privacy in the private sector. But the vast majority of

     Americans do not enjoy civil liberties protection at work.

 

     WORKPLACE PRIVACY DENIED

 

     Brad Fair, who worked for a Boston-area hotel restaurant, was

     shocked to discover that his employer had installed hidden cameras

     in the men's locker room, videotaping employees as they dressed

     and undressed before and after their shifts. Management claimed

     they suspected that employees were using and selling drugs, but

     nothing illegal was ever discovered.

 

     Although Brad did find a new job, he remained angry about the

     hidden cameras. "It's not a problem to have cameras in the hotel,

     but if you hide the camera that means you don't want people to

     know what you are doing. It was very sneaky. I can't imagine

     anyone having a good feeling about working for an employer that is

     spying on them."

 

     Instead of the promotion Collette Clark was hoping for at the

     Southern California utilities company where she worked for years,

     she got a pink slip after testing false-positive for marijuana.

     Although her employer agreed the test results were inaccurate,

     company policy dictated employees testing positive for drugs had

     to be dismissed. With assistance from the local ACLU, Collette got

     her job back &emdash; along with an apology from her employer.

 

     Collette now says she will never submit to mandatory workplace

     drug testing again. "If my qualifications are not good enough, if

     my okay is not enough, if you can't believe me...no. Job

     performance should speak for itself."

 

     Dan Winn worked at a Midwest factory for six years when he was

     abruptly dismissed. Dan Winn was observed drinking a beer with his

     supervisor one evening after work. Although company policy

     prohibited alcohol use by its employees at any time, only Dan was

     fired; his supervisor was not.

 

     Dan believes the lifestyle policy firing was a mere pretext for

     punishing his labor organizing at the non-unionized factory.

     Nevertheless, he considers lifestyle discrimination to be

     detrimental and bad for morale. "You are constantly afraid

     somebody is looking over your shoulder into your personal life.

     That puts a lot of pressure on an employee. I guess it could cause

     a productivity drop."

 

     What happened to Brad, Collette and Dan is still happening all

     over the country.

 

     It's time to put a stop to these unfair practices.

 

     ------------------------------------------------------------------

 

     WORKPLACE DRUG TESTING ON THE RISE

 

     Increase in Percentage of Large U.S. Companies That Test Their

     Employees for Drugs

 

     1987: 21%

 

     --------------

 

     1989: 48%

 

     --------------------------------

 

     1991: 63%

 

     ------------------------------------------

 

     1995: 77%

 

     ---------------------------------------------------

 

     Source: American Management Association

 

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     THREE MODEL STATUTES FOR WORKPLACE PRIVACY

 

     Here are the highlights of model state laws protecting employee

     privacy drafted by the ACLU. Please urge your state legislators to

     introduce, sponsor or support these laws.

 

     Model Statute on Drug Testing

 

        * Employers must notify employees and applicants of drug

          testing policies

        * Employers may only conduct drug tests when there is

          "reasonable suspicion" of alcohol/drug abuse; no universal or

          random testing is permitted

        * No individual will be observed while providing a urine sample

        * All test laboratories must be certified by the Alcohol Drug

          Abuse and Mental Health Administration

        * Employees have the right to a hearing to contest the accuracy

          and/or ramifications of the test

        * Employers must provide employees with rehabilitation and

          treatment information and opportunities

        * All test results are confidential and cannot be released

          without the written consent of the employee

        * An aggrieved employee has the right to introduce civil

          damages action in court

        * Anyone knowingly violating the law may be guilty of

          misdemeanor

 

     Model Statute on Electronic Monitoring

 

        * Employers must notify employees and applicants of electronic

          monitoring policies

        * Prior to monitoring, employers must provide a visual or aural

          signal to employees and any customers

        * Employers must provide employee access to all data obtained

          by electronic monitoring

        * Employees have the right to a grievance procedure to dispute

          inaccurate or misleading data

        * Employers are prohibited from using electronic monitoring to

          obtain data that is not relevant to work performance

        * Areas subject to monitoring are restricted and cannot include

          rest rooms, locker rooms and lounges

        * All data collected is to be of limited use and cannot be used

          for an employee evaluation or to introduce disciplinary

          actions against an employee

        * Employers are prohibited from disclosing personal data

          without prior employee consent

 

     Lifestyle Discrimination

 

        * Employers cannot discriminate against employees or applicants

          on the basis of their conduct during non-working hours and

          off workplace premises (including smoking, dietary and

          leisure activities) unless the conduct affects employee's

          ability to fulfill work responsibilities

        * Employers cannot collect information about an employee's

          off-duty behavior

        * Employees have the right to a grievance procedure to dispute

          discrimination based on off-duty behavior

 

     Full copies of the model statutes can be obtained by contacting

     the Task Force for Civil Liberties in the Workplace at (212)

     944-9800, Ext. 418

 

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     RESOURCES

 

     Here are some recommended resources that provide more information

     on the issue of workplace privacy.

 

          Ellen Alderman and Caroline Kennedy, The Right to

          Privacy, New York: Alfred A. Knopf, 1995

 

          Congressional Office of Technological Assessment, The

          Electronic Supervisor: New Technologies New Tensions,

          1987

 

          Evan Hendricks, Trudy Hayden, and Jack D. Novik, Your

          Right to Privacy: An American Civil Liberties Union

          Handbook, Carbondale, Illinois: Southern Illinois

          University Press, 1990

 

          National Research Council Institute of Medicine,

          Committee on Drug Use in the Workplace, Under the

          Influence? Drugs and the American Workforce, Washington,

          D.C.: National Academy of Sciences, 1994

 

          "Whose Life is it Anyway? Employer Control of Off-Duty

          Behavior," St. Louis University Public Law Review, Vol.

          XIII, Number 2, 1994

 

          9-to-5, Working Women Educational Fund, Stories of

          Mistrust and Manipulation: The Electronic Monitoring of

          the American Workforce, February 1990

 

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     ABOUT the ACLU Task Force for Civil Liberties in the Workplace

 

     Established by the ACLU in 1989 to address the need for civil

     liberties protections in the workplace, The Task Force for Civil

     Liberties in the Workplace's mission is to extend individual

     rights to the private workplace through a national public

     education campaign and a legislative strategy targeting state

     legislatures.

 

     The Task Force for Civil Liberties in the Workplace invites all

     who believe civil liberties include the right to be free at work

     to join in our efforts.

 

     To receive more information about workplace privacy, please call

     the ACLU Campaign for Fairness in the Workplace at 1-800-775-ACLU.

 

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             Copyright 1996, The American Civil Liberties Union