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THROUGH THE KEYHOLE
PRIVACY IN THE WORKPLACE:
AN ENDANGERED RIGHT
RESOURCE GUIDE
Hidden Surveillance
"It's a very personal thing when
you're in the locker room. I just
felt like my privacy was totally
invaded. It was very humiliating."
--Brad Fair
Drug Testing
"They took me into an examination
room and said, strip.' And I said,
what?' Drug testing is a moral
violation, an invasion of self,
control that an employer should not
have."
--Collette Clark
Lifestyle Discrimination
"What I do on my own time is my
private right. I went to work
everyday and I gave them 110%. I
never did anything wrong."
-- Dan Winn
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PROTECTING THE RIGHT TO PRIVACY IN THE WORKPLACE
Many of the basic rights we all take for granted are not protected
when we go to work. In fact, the ACLU receives more complaints
about workplace rights violations than about any other issue. The
12-minute video Through the Keyhole sheds some light on one
particularly important issue: the right to employee privacy, and
how it is violated by employers through hidden surveillance,
unwarranted drug testing and "lifestyle discrimination."
These abuses occur because there are so few laws that protect
workers' privacy rights. But you can help change that by
supporting the Campaign for Fairness in the Workplace:
* Call the ACLU's Campaign for Fairness in the Workplace at
1-800-775-ACLU.
We will send you ACLU publications on workplace privacy,
sample letters to editors and legislators and more
information on how you can help
* Show the video to your friends, family and co-workers
Feel free to make copies and share the video with others
* Write, fax or e-mail your state elected officials
Ask where they stand on the issues of drug testing, hidden
monitoring and lifestyle discrimination by private employers.
Urge them to introduce or support workplace privacy bills in
the state legislature
* Contact your local media
Write a letter to your local newspaper about the need to
protect privacy at work
* Volunteer with your state ACLU
If you would like to do more, call your state ACLU (we're
listed in the phone book)
Many civil liberties victories have been won with the help of
people like you. If you believe the right to privacy should be
respected at work, you can help it happen. With the right balance
of persuasion and action, we won't have to check our civil
liberties at the company gate or office door.
&emdash; The ACLU Task Force for Civil Liberties in the Workplace
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YOUR RIGHTS STRIPPED
Back in 1928, Supreme Court Justice Louis Brandeis wrote that the
right most valued by the American people was "the right to be left
alone." Private businesses, particularly those whose employees are
not unionized, are not limited by the Constitution and the Bill of
Rights which address only state action. They are free to violate
employee privacy &emdash; and not leave you alone at all.
There are many ways privately owned businesses can strip their
employees of their privacy rights:
American businesses routinely monitor the telephone calls of an
estimated one million employees every year. Although monitoring is
done "in the course of business," employers don't have to warn
workers, and they can listen in for up to five minutes in some
instances to determine if the call is a work-related call or not.
Secret telephone monitoring invades the privacy of both the worker
and the other person on the line.
Brad Fair's story shows how humiliating hidden video surveillance
can be. Many other employees are also monitored through their
audio headsets, so that supervisors can hear every word exchanged
during the course of a transaction &emdash; as well as "off the
cuff" remarks employees make to each other, or even to themselves.
Many employees are subjected to intrusive physical searches of
their person, office or possessions in the workplace. Companies
usually claim to do this on a random basis to deter theft.
Increasingly, some companies use imposter employees as spies to
keep their eye on workers.
An estimated two million employees every year are required to take
written personality tests that probe into the most intimate
aspects of their lives including hygiene habits, sexuality and
family relationships.
Drug testing and lifestyle discrimination, as experienced by
Collette Clark, Dan Winn and many other employees, are other ways
companies can pry into the personal lives of their employees.
Only a small percentage of the American workforce is protected
from these serious invasions of privacy. Federal, state and local
government employees, and contract workers (senior executives,
academics, performers, athletes and a few others) benefit from
some degree of legal protection. Many labor unions have fought
hard to protect their members' privacy rights in collective
bargaining agreements &emdash; but less than 20% of the American
workforce is unionized. A few states have enacted limited laws
protecting privacy in the private sector. But the vast majority of
Americans do not enjoy civil liberties protection at work.
WORKPLACE PRIVACY DENIED
Brad Fair, who worked for a Boston-area hotel restaurant, was
shocked to discover that his employer had installed hidden cameras
in the men's locker room, videotaping employees as they dressed
and undressed before and after their shifts. Management claimed
they suspected that employees were using and selling drugs, but
nothing illegal was ever discovered.
Although Brad did find a new job, he remained angry about the
hidden cameras. "It's not a problem to have cameras in the hotel,
but if you hide the camera that means you don't want people to
know what you are doing. It was very sneaky. I can't imagine
anyone having a good feeling about working for an employer that is
spying on them."
Instead of the promotion Collette Clark was hoping for at the
Southern California utilities company where she worked for years,
she got a pink slip after testing false-positive for marijuana.
Although her employer agreed the test results were inaccurate,
company policy dictated employees testing positive for drugs had
to be dismissed. With assistance from the local ACLU, Collette got
her job back &emdash; along with an apology from her employer.
Collette now says she will never submit to mandatory workplace
drug testing again. "If my qualifications are not good enough, if
my okay is not enough, if you can't believe me...no. Job
performance should speak for itself."
Dan Winn worked at a Midwest factory for six years when he was
abruptly dismissed. Dan Winn was observed drinking a beer with his
supervisor one evening after work. Although company policy
prohibited alcohol use by its employees at any time, only Dan was
fired; his supervisor was not.
Dan believes the lifestyle policy firing was a mere pretext for
punishing his labor organizing at the non-unionized factory.
Nevertheless, he considers lifestyle discrimination to be
detrimental and bad for morale. "You are constantly afraid
somebody is looking over your shoulder into your personal life.
That puts a lot of pressure on an employee. I guess it could cause
a productivity drop."
What happened to Brad, Collette and Dan is still happening all
over the country.
It's time to put a stop to these unfair practices.
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WORKPLACE DRUG TESTING ON THE RISE
Increase in Percentage of Large U.S. Companies That Test Their
Employees for Drugs
1987: 21%
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1989: 48%
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1991: 63%
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1995: 77%
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Source: American Management Association
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THREE MODEL STATUTES FOR WORKPLACE PRIVACY
Here are the highlights of model state laws protecting employee
privacy drafted by the ACLU. Please urge your state legislators to
introduce, sponsor or support these laws.
Model Statute on Drug Testing
* Employers must notify employees and applicants of drug
testing policies
* Employers may only conduct drug tests when there is
"reasonable suspicion" of alcohol/drug abuse; no universal or
random testing is permitted
* No individual will be observed while providing a urine sample
* All test laboratories must be certified by the Alcohol Drug
Abuse and Mental Health Administration
* Employees have the right to a hearing to contest the accuracy
and/or ramifications of the test
* Employers must provide employees with rehabilitation and
treatment information and opportunities
* All test results are confidential and cannot be released
without the written consent of the employee
* An aggrieved employee has the right to introduce civil
damages action in court
* Anyone knowingly violating the law may be guilty of
misdemeanor
Model Statute on Electronic Monitoring
* Employers must notify employees and applicants of electronic
monitoring policies
* Prior to monitoring, employers must provide a visual or aural
signal to employees and any customers
* Employers must provide employee access to all data obtained
by electronic monitoring
* Employees have the right to a grievance procedure to dispute
inaccurate or misleading data
* Employers are prohibited from using electronic monitoring to
obtain data that is not relevant to work performance
* Areas subject to monitoring are restricted and cannot include
rest rooms, locker rooms and lounges
* All data collected is to be of limited use and cannot be used
for an employee evaluation or to introduce disciplinary
actions against an employee
* Employers are prohibited from disclosing personal data
without prior employee consent
Lifestyle Discrimination
* Employers cannot discriminate against employees or applicants
on the basis of their conduct during non-working hours and
off workplace premises (including smoking, dietary and
leisure activities) unless the conduct affects employee's
ability to fulfill work responsibilities
* Employers cannot collect information about an employee's
off-duty behavior
* Employees have the right to a grievance procedure to dispute
discrimination based on off-duty behavior
Full copies of the model statutes can be obtained by contacting
the Task Force for Civil Liberties in the Workplace at (212)
944-9800, Ext. 418
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RESOURCES
Here are some recommended resources that provide more information
on the issue of workplace privacy.
Ellen Alderman and Caroline Kennedy, The Right to
Privacy, New York: Alfred A. Knopf, 1995
Congressional Office of Technological Assessment, The
Electronic Supervisor: New Technologies New Tensions,
1987
Evan Hendricks, Trudy Hayden, and Jack D. Novik, Your
Right to Privacy: An American Civil Liberties Union
Handbook, Carbondale, Illinois: Southern Illinois
University Press, 1990
National Research Council Institute of Medicine,
Committee on Drug Use in the Workplace, Under the
Influence? Drugs and the American Workforce, Washington,
D.C.: National Academy of Sciences, 1994
"Whose Life is it Anyway? Employer Control of Off-Duty
Behavior," St. Louis University Public Law Review, Vol.
XIII, Number 2, 1994
9-to-5, Working Women Educational Fund, Stories of
Mistrust and Manipulation: The Electronic Monitoring of
the American Workforce, February 1990
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ABOUT the ACLU Task Force for Civil Liberties in the Workplace
Established by the ACLU in 1989 to address the need for civil
liberties protections in the workplace, The Task Force for Civil
Liberties in the Workplace's mission is to extend individual
rights to the private workplace through a national public
education campaign and a legislative strategy targeting state
legislatures.
The Task Force for Civil Liberties in the Workplace invites all
who believe civil liberties include the right to be free at work
to join in our efforts.
To receive more information about workplace privacy, please call
the ACLU Campaign for Fairness in the Workplace at 1-800-775-ACLU.
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Copyright 1996, The American Civil Liberties Union