ABOUT USGENERAL INFOSERVICESPHARMACYHEALTH EDCOUNSELINGIMMUNIZATIONRESOURCESHEALTH EVENTS

Tell Us How We're Doing.....

ABOUT US
Satisfaction Survey

Director's Welcome
Meet our Staff
Tour our Clinic
Satisfaction Survey
 

SHCS CLINIC:


SHCS Business Hours:
Monday - Friday
8:00 AM - 4:45 PM
 

120 Craven Road
San Marcos, CA 92078
Phone
: 760-750-4915
Fax: 760-750-3181
Email:
shcs@csusm.edu


 

 

  1. Approximately, how many times have you EVER visited Student Health & Counseling Services?
    0
    1
    2-5
    6-9
    10-19
    20 or more
     
  2. If you made an appointment for your most recent visit, how satisfied were you with the ease of getting the appointment?
    Not at all satisfied
    Somewhat satisfied
    Satisfied
    Very satisfied
    Extremely satisfied

  3.  How would you rate the care and service provided by the following during your most recent visit?
                                                              
                    Poor         Fair           Very          Excellent           Not
                                                                                                                Good                             Applicable
         
    A. Receptionist                                
                                          
    B. Medical Assistant/Nursing Staff      
                                        
    C. Physician/ Nurse Practitioner          
                                        
    D. Pharmacy                                    
                                         
    E. Health Educator                            
                                           
    F. Counselor/ Psychiatrist                  
                                                  

  4. How satisfied were you with the overall wait time for services after your arrival for your most recent visit?
    Not at all satisfied
    Somewhat satisfied
    Satisfied
    Very satisfied
    Extremely satisfied

  5. Regarding your contact, during your most recent visit, with the medical provider (physician,  nurse practitioner, or psychiatrist), please rate the following: 
     
                                                                 
    Poor         Fair           Very          Excellent           Not
                                                                                                                         Good                             Applicable
    A. Their explanation of your condition                                               
    B. Their concern of your condition             
                                         
    C. Your understanding of the medical        
                                         
         advice                  

  6. Overall, how satisfied were you with your most recent visit to Student Health & Counseling Services?
    Not at all satisfied
    Somewhat satisfied
    Satisfied
    Very satisfied
    Extremely satisfied

  7. How important is it for you to have SHCS available for you on campus?
    Extremely unimportant
    Somewhat important
    Important
    Very important
    Extremely important

  8. What can SHCS do to improve the services you receive?



  9. How old are you?

  10. What is your gender?
    Male
    Female

  11. How do you describe your ethnicity?
    African American
    Asian, having origins in Japan, China, Korea, Vietnam, Indian
    Hispanic,
    Mexican American
    Pacific Islander, origins in Pac-Islands, Hawaii, Samoa, Guam
    Native American
    Filipino
    Other Non-White, having origins in areas not covered elsewhere
    White, origins in Europe, North Africa, Indian Subcontinent, or the Middle East

  12. What is your academic year?
    Freshman
    Sophomore
    Junior
    Senior
    Graduate/Credential
    Other
     
  13. If you have concerns that needs to be addressed personally, please provide us with your
    email or phone number so that our Medical Director may contact you.