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Household/Family
Talk with your family about
potential disasters and why it's necessary
to prepare for them. Involve each member of
your family in the planning process. By
showing them simple steps that can increase
their safety, you can help reduce their
anxiety about emergencies.
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Make sure everyone knows
where to find your disaster supply kit
and Go-bags.
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Have a flashlight and a
pair of shoes under everyone’s bed in
case there is an earthquake during the
night. Use a plastic bag tied to the leg
of the bed to keep these items from
moving during an earthquake.
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Plan where to meet after
a disaster if your home becomes unsafe.
Choose two places, one just outside your
home and one outside your neighborhood
in case you are told to evacuate. Be
sure your gas tank is always at least
half full.
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Determine the best
escape routes from your home. Try to
identify two escape routes.
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Make sure each member
knows who your family’s out-of-state
contact is and instruct them to call
this person and tell him/her where they
are.
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Locate the gas main and
other utilities and make sure family
members know when and how to turn them
off.
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Practice your evacuation
routes, Drop, Cover & Hold and Stop,
Drop & Roll drills.
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Teach each member of
your family how to use a fire
extinguisher.
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Create emergency
response cards for each of your family
members.
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Take into account the
special needs of children, seniors or
people with disabilities, family members
that don’t speak English and pets.
Home
Safety
During a disaster, ordinary
objects in your home can cause injury or
damage. However, there are simple steps you
can take to make your home safer. Start by
viewing each room with a “disaster eye” and
identify potential hazards – bookshelves
that could tip over in an earthquake and
block exits or heavy objects that could fall
and cause injury.
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Install smoke detectors
on each level of your home and change
batteries every 6 months.
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Move beds away from
windows.
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Move mirrors and heavy
pictures away from couches or places
where people sit.
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Clear hallways and exits
for easy evacuation.
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Store heavy items on the
lowest shelves.
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Keep an ABC type fire
extinguishers on each level and know how
and when to use them.
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Strap down your water
heater and fit all gas appliances with a
flexible gas supply line.
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Store flammable or
highly reactive chemicals (such as
bleach, ammonia, paint thinners)
securely and separate from each other.
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Secure pictures and wall
hangings and use restraints to secure
heavy items such as bookcases and file
cabinets.
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Know how and when to
switch off your utilities.
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Ensure that all window
safety bars have emergency releases.
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Be sure your home number
is visible from the street so emergency
vehicles can find you.
Children
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Include your children in
family discussions and planning for
emergency safety.
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Teach your children
their basic personal information so they
can identify themselves and get help if
they become separated from a parent or
guardian.
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Prepare an emergency
card with information for each child,
including his/her full name, address,
phone number, parent’s work number and
out of state contact.
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Know the policies of the
school or daycare center your children
attend. Make plans to have someone pick
them up if you are unable to get to
them.
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Regularly update your
child’s school with current emergency
contact information and persons
authorized to pick up your child from
school.
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Make sure each child
knows the family’s alternate meeting
sites if you are separated in a disaster
and cannot return to your home.
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Make sure each child
knows how to reach your family’s
out-of-state contact person.
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Teach children to dial
their home telephone number and
Emergency 9-1-1.
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Teach children what gas
smells like and advise them to tell an
adult if they smell gas after an
emergency.
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Warn children never to
touch wires on poles or lying on the
ground.
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Role-play with children
to help them remain calm in emergencies
and to practice basic emergency
responses such as evacuation routes,
Drop, Cover & Hold and Stop, Drop &
Roll.
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Role-play with children
as to what they should do if a parent is
suddenly sick or injured.
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Role-play with children
on what to say when calling Emergency
9-1-1.
Seniors &
Disabled
Set up a Personal Support
network – Designate someone to check on
you in an emergency and to help with
evacuation or sheltering-in-place.
Personal Care Assistance
– If you receive assistance from a home
healthcare agency or in-home support
provider, find out how the provider will
respond in an emergency. Designate backup or
alternative providers that you can contact
in an emergency.
For Persons using a
wheelchair: Plan for how you will
evacuate in an emergency and discuss it with
your care providers. If you use a motorized
wheelchair, have a manual wheelchair as a
backup.
For Persons who are Blind
or Visually Impaired: Keep an extra
collapsible cane by your bed. Attach a
whistle to the cane; use it if you need to
attract attention. Exercise caution when
moving around after an earthquake; items may
fall and block paths that are normally
unobstructed.
For Persons who are
Hearing Impaired: Keep extra batteries
for your hearing aids with emergency
supplies. Consider storing your hearing aids
in a container attached to your nightstand
or bedpost, so you can locate them quickly
after a disaster.
Pets
Most disaster shelters
cannot accept pets because of health and
safety regulations. Service animals for
people with disabilities are an exception.
In a large-scale disaster, the SF Department
of Animal Care and Control (ACC) will use
its facility at 15th and Harrison as a
temporary shelter for animals. In addition,
ACC will work closely with the City to set
up animal shelters in close proximity to
“human” shelters in areas where the
evacuation of neighborhood residents is
necessary.
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Arrange for a neighbor
to check on your pets and take care of
them if a disaster occurs while you are
not at home.
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Plan ahead for a friend
or relative outside the affected area to
shelter your animals if necessary.
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Keep your pet’s ID tags
up to date. Consider having your pet
micro-chipped.
Back to Top
Response:
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Bring all pets into the house so that you
won't have to search for them if you have to
leave in a hurry.
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Do not try and hold onto your pet during the
shaking of an earthquake or explosion.
Animals instinctively protect themselves and
hide where they are safe.
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Animals react differently under stress.
Outside your home and in the car, keep dogs
securely leashed. Transport cats in
carriers. The most trustworthy pets may
panic, hide, and try to escape or even bite
or scratch.
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When you return home, give your pets time to
settle back into their routines.
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Consult
your veterinarian if any behavioral problems
persist
Utilities
Natural gas leaks can cause
an explosive and flammable atmosphere inside
a building.
Natural Gas
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If you smell gas, hear
gas escaping, see a broken gas line, or
if you suspect a leak, shut off the main
valve and open all windows and doors.
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Never use candles or
matches if you suspect a leak. Do not
turn on electrical switches or
appliances.
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Identify the main
shutoff valve, which is located on the
gas line coming into the main gas meter.
This is usually on the exterior of your
home or building, or in an external
closet. Your main valve may look like
this:

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To turn gas off, give
the valve a quarter turn in either
direction. When the lever crosses the
direction of the pipe (see below) the
gas is off.

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Keep a crescent wrench
or gas shut-off tool nearby to turn the
lever.
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Once you turn off the
gas, never attempt to turn it back on
yourself. wait for your utility company
to do it, but be aware that it may take
several days for it to be turned back
on.
Electricity
Electrocution can result
from direct contact with live wires or
anything that has been energized by these
wires.
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Locate your home’s main
electric switch, which is normally in
the garage
or outdoors, where the power lines enter
the home. The panel box may
have a flip switch or pull handle on a
large circuit breaker.
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Shut off electricity
when:
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Arcing or burning
occurs in electrical devices.
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There is a fire or
significant water leak.
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you smell burning
insulation.
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The area around
switches or plugs is blackened
and/or hot to the touch.
Water
Water leaks can cause
property damage and create an electrocution
hazard.
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Shut off the water when
there is a leak inside the building.
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The water shutoff is
usually located in the basement, garage,
or where
the water line enters the home. The
water shutoff is located on a riser
pipe and is usually a red or yellow
wheel. Turn wheel clockwise to shut
off.
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