1. How will my information be used?

The information you enter in the Cal State San Marcos Emergency Notification System will be kept completely confidential and will only be used for emergency notifications.

2. Is my information safe?

Your information when entered into the registration form is 128 bit encrypted and will only be stored in a database on the Mir3 servers. Mir3 is our contracted vendor for emergency notification services. Your information will never be shared and is only accessible by the Cal State San Marcos University Police Department.

3. What is SMS?

SMS stands for Short Message Service or often referred to at "Text Messaging". Generally by entering in your cell phone or mobile phone number in the SMS field you will receive text messages for emergency notification.

4. What is the "Registered Through? option for?

The "Registered Through" option  is for a new user to select the length of time they would like to be registered in the system to receive emergency notifications. After the selected date passes you will be removed from the Cal State San Marcos Emergency Notification System.

5. Is the password the same as my CSUSM password?

No. This password is whatever you choose and will be needed to login and  update your information through the notification administration site.  https://csusm.mir3.com

6. How do I update my contact information?

Your Login ID is the email address you used when you registered (Campus Email Address). Your password is whatever you chose when you registered (Not you campus password). You can update your contact information by logging into this page: https://csusm.mir3.com

7. Can I remove myself from the system?

Yes. At anytime email support@mir3.com and asked to be removed from the system.

8. Is this confidential?

You information and involvement in the notification is completely confidential. You information will never be shared and is only accessible by the Cal State San Marcos Police Department.

9. What format do phone numbers need to be entered in?

When entering in your phone numbers into the registration form they should be in the following format: 7601234567 (No parentheses or dashes)

10. Where can I get additional support?

To contact MIR3 support

           Phone
          1-858-724-1200 6:30 am - 5:00 pm M - F PST
          1-800-519-8946 7/24

            Email
            support@mir3.com